What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

Additionally: CU Presents makes/publishes programs for events in the Department of Theatre & Dance (College of Arts and Sciences) and the annual Colorado Shakespeare Festival program. In the 2024-25 ...

Jen Patterson, owner of Patterson Consulting Group, is known for her ability to inspire leaders to take a people-first leadership approach. Training and development play a critical role in every ...

Over the past several years, mental health concerns that are related to emergency response work have grown dramatically. The days of pushing aside mental health as “part of the job” are, thankfully, ...