An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

Throughout the pandemic, as a way to protect riders, the MTA suspended shared cars and vans, but, starting in early July, the agency began phasing in shared rides for its Access-a-Ride users again.

We are surprised that it took this long for someone to sue the MTA for its horrible Access-A-Ride, the paratransit service for people with disabilities. Its poor quality has long been documented and ...

STATEN ISLAND, N.Y. -- As more and more New Yorkers return to their daily travels as the city continues to rebound from the coronavirus (COVID-19) pandemic, some of the area’s most vulnerable ...

STATEN ISLAND, N.Y. -- The MTA is reporting record-high levels of customer satisfaction for the agency’s paratransit service, but is continuing to make improvements to the much-maligned Access-A-Ride ...

Helen Murphy depends on the MTA’s paratransit program, Access-A-Ride, to get around, including to important doctor’s appointments. But not only that, she can’t see when her ride arrives. Blind ...

“With the mask mandate lifted, Access-A-Ride users face the unimaginable choice between risking their lives to simply get where they need to get or going back to isolating themselves in their homes.” ...

For 16 months, riders of New York City’s paratransit service Access-A-Ride – more informally known as Stress-A-Ride – caught a rare break. In the midst of a global pandemic, one aspect of life for ...

Less than a week after an I-team investigation revealed surveillance video appearing to show a disabled stroke survivor being attacked by her own Access-A-Ride driver, detectives arrested a Staten ...