If you’re wondering whether Amazon Alexa is down or if it’s just you, there’s an easy way to check. On the morning of 20 October, starting at around 8am BST, complaints of an Alexa outage began to appear.

Amazon experienced a massive outage affecting its e-commerce platform, AWS, and Alexa, impacting numerous third-party services like Snapchat and Venmo. Engineers identified a DNS issue as the root cause and are deploying fixes.

An Amazon Web Services outage caused some consumers to go without their early morning Starbucks mobile order and Wordle.

Amazon showed me its new Alexa Home Theater surround sound system, which synchronizes and automatically configures multiple Echo Dot Max or Echo Studio speakers to work with your TV.

Alexa Plus hasn’t changed anything for me; it’s just made my smart home (mostly) easier to manage. It still feels like pieces and parts, not a cohesive whole being run by an intelligent machine. Many of my frustrations with Alexa Plus are connected to the hardware, and changes here could make a big difference.

An Amazon Web Services outage continued into Monday afternoon, impacting Amazon's own services and as well as apps around the world.

Is Amazon Web Services still down? What is AWS outage incident status? What we know on services affected or websites with issues like Canvas, Reddit and more.