For companies, being overwhelmed with daily operations while neglecting to focus on core essentials can be one of the biggest traps for small- and medium-sized enterprises (SMEs) and startups. It’s ...

Amalga Group, led by Founder and CEO Jens Erik Gould, has opened a new operations site in Monterrey, Mexico. The move expands Amalga Group’s nearshore business process outsourcing (BPO) capabilities ...

IBM Corp. plans to acquire Daksh eServices Pvt. Ltd., a business process outsourcing (BPO) company in Gurgaon, near Delhi, IBM announced Wednesday. IBM hopes to enhance its ability to deliver customer ...

Cognizant CFO Jatin Dalal says the BPO segment is growing faster than the company and delivering better margins, as ...

Capgemini’s recent $3.3-billion acquisition of business process outsourcing (BPO) company WNS had AI written all over it. AI is reinventing BPO in fundamental ways, and the two companies came together ...

Executives from IBEX (NASDAQ:IBEX) outlined the company’s positioning in the business process outsourcing (BPO) and contact center market, emphasizing organic growth, margin expansion, and an emerging ...

Recognized by the Pakistan Software Export Board as a Top BPO Services Exporter and One of the Largest IT/IT-enabled Services Exporters in Pakistan About ibex ibex delivers innovative business process ...

DayTranslations was founded in 2007 by Mr. Sean Hopwood, who is also the current President and CEO of the company. They are a BPO firm that works on global scale communications, translations and ...