Learn how the Better Business Bureau works, and how it rates companies, handles consumer complaints, and helps promote trust between businesses and the public.

CANTON, Ohio, Oct. 1, 2025 /PRNewswire/ -- Liberty HealthShare, the nation's most comprehensive healthsharing ministry, today announced that it has achieved accreditation from the Better Business ...

ST. LOUIS — The Better Business Bureau (BBB) is warning customers about Springfield-based bathroom remodeling contractor Reflections Bath & Spa Inc., formerly known as Bath Planet Missouri, after ...

The Better Business Bureau’s charity-rating Wise Giving Alliance and its award of accreditation seals to paying nonprofit groups are examined by USA Today. The article compares how Wise Giving and two ...

The Better Business Bureau's A-F rating system seems reliable, but there's more to the story than meets the eye.

To excellent comedic effect, a few disgruntled businessmen decided to teach the Better Business Bureau a lesson. What was their problem? Apparently, the BBB has been running a pay-to-play racket in ...

"If the business does pay, it often doesn't stop the reviews. The scammers know they are willing to pay, and they double down ...

The Better Business Bureau says this is always a busy time of year due to a spike in complaints, many tied to unclear return ...