Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More We’re in the midst of a once-in-a-decade paradigm shift. Messaging is the ...

No doubt about it, bots are coming. Forgive the hyperbole, but I mean really coming — in a life-changing, business-disrupting way. Think beyond today’s experimental first-generation chatbots on ...

Shopify acquired Kit CRM, the virtual marketing assistant, according to Venture Beat, giving it an immediate entry into the currently hot marketing chatbot space. Facebook emphasized chatbots for ...

Sony is sometimes accused of poor marketing, but when a game matters to the company, it always goes all out. It’s looking like a bulk of its spend this holiday will be concentrated on Astro Bot, as it ...

As a product chief information security officer (CISO), I am often plotting with our digital marketing leaders against a common enemy: bot traffic. Not long ago, bots were something that only the ...

WPP Media is out with an updated “Advertising In 2030,” report that crystal balls industry trends five years out, based on surveys and interviews with dozens of industry experts, most identified and ...