Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

After intervention from the newspaper, British Gas apologised has fixed the gas meter, which is now receiving regular meter readings.

I'm 25 and studying for a PhD. Over Christmas 2024, I was away from my rented flat for three weeks and when I returned, my British Gas electricity bill was huge which didn't make sense. I contacted ...

A British Gas warning has been issued after a smart meter "went dumb" and stopped relaying readings. British Gas smart meter owners have been put on alert over the risk of the tech failing on them as ...