MEXICO CITY (Reuters) - Five suspects have been arrested in the kidnapping of more than two dozen call centre workers who were likely caught in a business dispute in the Mexican tourist city of Cancun ...

Workplace health programs often fail, and Griffith University research uncovered it is not due to lack of staff interest, but because of entrenched organizational barriers that limit staff ...

OTTAWA — The Canada Revenue Agency has offered contract extensions to around 850 call centre employees as their union sounds the alarm over staffing levels. CRA spokesperson Etienne Biram says the ...