Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

In an era of digital technology and an increasingly complex care continuum, good communication is critical to the patient experience. More than 80 percent of healthcare quality leaders agree: ...

It can sometimes be challenging for hospital executives to keep the lines of communication open with the busy physicians at their hospital, but maintaining that relationship is important for running a ...

When a large hospital organization in the Southeast gathered doctors, nurses, first responders, state police and the National Guard to run mass casualty drills, things did not go as planned. The ...

Seconds matter in healthcare. A patient who experiences a stroke, for example, has a lower chance of functional independence and an increased likelihood of mortality when treatment is delayed. The ...

There are few environments where rapid, reliable communication is as essential as in the healthcare markets. Providers face a host of complex and time-sensitive situations that often require fast ...

Good communication between hospitalists and primary care physicians at the time of discharge is critical to patient safety and to the reduction of risk. Historically, this communication has been “one ...

Protecting our students from the vulnerabilities that come with electronic communication of patient information. Providing ways for our students to be fully integrated team members during all clinical ...

Anyone who has stayed at a hospital can relate to this common experience. It’s 7 a.m. on the fourth day of your hospital admission, and you hear the word you’ve been waiting for: “discharge.” The ...

Okay, so my aunt had surgery last spring. Hip replacement. She was in the hospital for about four days. I visited her a bunch and started noticing these whiteboards in every single room. Healthcare ...