One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

Not every conversation is collaborative. Some people don’t want to negotiate—they want to dominate. In these cases, emotional appeals and problem‑solving frameworks often fail. For years, many people ...

DEAR READER: Are you relying on AI too much in a bubble for confirming your every move? According to a recent study by Stanford, AI is overly agreeable when it doles out interpersonal advice, which ...

Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

There’s a moment most leaders remember vividly. The conversation they replay in their head long after it’s over. The employee ...