If boards of directors and leaders truly want to “measure what matters,” how about expanding the definition of KPIs?

Is your HR team drowning in the wrong data? KPIs have always been important for keeping a pulse on individual and organizational performance. But some of the KPIs we relied on a year ago are no longer ...

Businesses are getting on board with social advocacy programs today. Many companies are beginning to leverage their most valuable spokespeople: Their employees. Employees will share their enthusiasm ...

It's a new year, and the merry-go-round has started. The strategy is off, the talent isn't delivering, the pipeline is way off where it should be, and the technology is never delivering. Sound ...

In the retail banking space, the Key Performance Index (KPI) is designed for measuring the performance of an employee. These KPIs are quantitative in nature assigned to each key parameter for easy ...

Setting measurable KPIs at the start of the year is essential for creating a clear sense of direction, focus, and alignment across your business. Without them, it’s easy for teams to lose sight of ...

Opinions expressed by Entrepreneur contributors are their own. The key to improving business outcomes lies in hiring, upskilling and retaining the right talent. People are the crux of your success — ...