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Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Facebook’s plan to unify its messaging apps is beginning to take shape. The company will begin incorporating more of Messenger’s features into Instagram’s in-app chat, including the ability to send ...

For years, Meta (then Facebook) wanted to unify Facebook Messenger, WhatsApp, and Instagram. It began implementing that plan by allowing Instagram users to talk to Facebook Messenger users three years ...

Facebook Messenger is coming to businesses’ own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with ...

Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

At Facebook’s annual developer conference last year, CEO Mark Zuckerberg unveiled his company’s grand vision for the future of its Messenger communications platform: chat bots. "We think that you ...

Facebook Messenger by Crisp App combines two services that many of us hold near and dear: Facebook chat and VoiP. The app aims to one-up Facebook’s existing chat service by adding its own free VoiP ...

Facebook Messenger's instant messaging, group chat, video call and SMS support features have helped make it one of the most popular messaging apps. Now, there's yet another reason to use it, with ...

Facebook today announced it is expanding chat translation within Messenger to all users in the United States and Mexico. When you receive a message in a language that is different from your default ...