Equipping your business with a phone system rather than a multitude of single-line phones can improve office communication and increase productivity. However, they can be confusing -- especially in ...

Choosing a new phone system isn’t most people’s idea of fun. And if it is your idea of fun then you obviously can’t be trusted to pick out a phone system. To try and make the process less tortuous for ...

Research In Motion Ltd. this week tightened up the links between enterprise phone systems and its BlackBerry handsets, demonstrating software that makes it easier for employees and IT administrators ...

Of the myriad technology matters a young small business must contend with when establishing a new office—computers, Internet access, hosted services such as email and a website, etc.—setting up an ...

I started in tech with IBM’s old Telephony division Rolm Systems and my last days in that division were in the Competitive Analysis section working on positioning followed by future technology. We ...