Discover how Salesforce and AWS are revolutionizing business workflows with their latest AI integrations. Explore the ...

Salesforce and Workday have announced a strategic partnership that aims to reimagine enterprise software with advanced AI capabilities and unified data integration. This collaboration brings together ...

Salesforce CRM platforms will continue to play an important role because you need the Salesforce system of record to power ...

Salesforce (NYSE:CRM) is seeing its agentic AI platform extended by third parties through fresh tools and partner programs in 2026. Copado has launched Agentia Headless to let governed AI agents ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...

According to Whitelam, Salesforce’s scheduling capabilities take into account all aspects of the work in question, from specific tools, skill sets and clearances, to minimize frustration and enhance ...

Salesforce’s Agentic Work Units initiative is a new way of measuring the metrics around agentic adoption. Is it going to catch on? Here’s my opinion.

Salesforce on September 11, 2026, introduced a portfolio of job-ready Agentforce AI agents built for work across sales, service, commerce, employee experience, and the back office, saying it has ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

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You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. There's little debate anymore about the fact that AI will displace human workers. How many workers?

Salesforce Work.com is a set of solutions from Salesforce that enable organizations to simplify return-to-work processes, maintain safe workplace operations, assess and promote employee health, safety ...