As video calls, online meetings, and digital messaging become the default for work and social life, new research from BYU psychology professor Dianne Tice shows that something important is lost ...

It’s scary to think how technology is taking over our lives. Decades ago, nobody would have cared if they stepped away from home without their phones. Today, not only have smartphones become an ...

The future of business is about creating value for everyone—not just shareholders. In my new book The Interaction Field: The Revolutionary New Way to Create Shared Value for Businesses, Customers, and ...

This is a story of how a last-minute idea (and the surprising result that emerged from the new codings) transformed a paper. It’s never too late to stop thinking! Seeking to understand social ...

For decades, enterprises have invested in technology to make customer experience better, yet the results often feel the same. Customers wait, repeat themselves and navigate disconnected systems that ...

There are different perspectives on how many areas of self-care contribute to a happy, healthy life. But in some way, shape, ...

Community engagement and social interaction are two key attributes of well-designed public spaces. While there are many ways do to this, public installations are particularly engaging. One such ...