In Part 1 of this post on listening, you learned about Mike and Vanessa. Mike was insulted because Vanessa didn't listen well. It's not that Vanessa spaced out intentionally. She really struggled to ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Have you ever turned on a show and had your attention diverted by your smartphone? Or, have ...

Good listening can transform relationships by unlocking empathy, helping others feel deeply heard, softening their unnecessary defenses, and materializing olive branches. In other words, what can ...