NEW YORK — The robots are coming. Lowe’s is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail. Four robots are ...

Lowe’s on Tuesday announced that it soon will add two robots to the customer-service staff at one of its San Jose, California, stores. Called “OSHbot,” the robots will assist customers at the ...

Starting May 5, Lowe’s is equipping all 1,717 retail locations nationwide with mobile and Web resources that enable store associates to connect homeowners with local service professionals, marking the ...

Lowe's – Instacart’s first home improvement partner – is expanding its same-day delivery service with the app nationwide. Lowe's first piloted same-day delivery with Instacart for select markets in ...

An analysis of Google reviews that mention store associates from top retail chains reveals the best and worst in-store customer service. Lowe’s has the top in-store associates across its retail chain, ...

MOOREVILLE, N.C.—Lowe's, the world's second-largest home improvement retailer, announced July 19 that it has launched Iris, its new home automation/home security service. The do-it-yourself, ...

Lowe’s is expanding its concierge service benefit to help employees through open enrollment. The home improvement store partnered with healthcare concierge company Accolade to give full-time, ...

LIVE OAK, Texas — Irma Cancino bought a Whirlpool washing machine from Lowes in December or 2022. Less than two years later the agitator, which is the part in the middle of the cylinder, suddenly ...

SoloPro, a service that unbundles real estate services and gives buyers a 3 percent rebate when they buy a home through the service, today announced that it has received a strategic investment from ...

Lowe's is doing great things for people with service dogs. An amazing viral photo shared on Facebook this week shows Clay Luthy, an Air Force veteran, working in an Abilene, TX, Lowe's with his ...