DEAR READER: It’s not a question of if, but when, your emotions emerge, how can you keep calm and carry on? If you’ve ever lost control of your emotions at work, you’re not alone. According to an ...

Close the loop with something solved, even if small. A simple statement, such as, “OK, we’ve got a clear next step,” can give a sense of completion and signal safety to the brain. It also helps ...

Your emotions at work aren’t fixed, even when they feel completely overwhelming during high-pressure situations. We can change them (with some effort and practice) to improve our performance, enhance ...

When you seek to understand the perspective of another person, you are practicing empathy. When empathetic communication is encouraged at work, individuals feel more comfortable speaking openly, they ...

Strong emotions are inevitable in a stressful work world. And it can be difficult to control emotions—especially in tense situations at work. Maybe you’ve been so frustrated with a colleague that you ...

"All emotions, even the 'bad' ones, provide us with information that can be useful," says psychologist and neuroscientist Ethan Kross, author of the book Shift: Managing Your Emotions — So They Don't ...