Microsoft is going to be accelerating its CRM release schedule, and is planning to deliver two minor updates and two more major ones to its online and on-premises CRM offerings in the next 12 months.

Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...

Microsoft will supply its artificial intelligence technology to every public school district and community college in ...