Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...
Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...
Kathmandu, Nepal – June 27, 2023: Microsoft has launched Microsoft Dynamics 365 Business Central in Nepal, making transformative AI tools available for local small and medium businesses (SMBs) and non ...
With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...
GRAND RAPIDS, Mich., Oct. 10, 2024 /PRNewswire/ -- Cavallo, the leader in Order Intelligence, today announced its continued support and innovation for the upcoming Community Summit North America 2024.