Seven hours a day, Isabella Plunkett and 15,000 other content moderators around the world look at and filter the most repulsive content on the internet for Facebook. But they don’t actually work for ...

Repeated exposure to lies online may influence the beliefs of professional content moderators, with consequences for online platforms. Hundreds of thousands of content moderators, typically based in ...

Reddit got itself into a mess when it decided to charge unrealistic amounts for access to the API that powered third-party (former) apps like Apollo. That resulted in wide-scale protests by moderators ...

Mark Zuckerberg's drive for profits might end with their deaths. So argue the more than 200 content moderators who published an open letter Wednesday accusing the Facebook CEO of hypocrisy and a ...

Online communities play an important role in creating a sense of connection between strangers. But what happens when the people moderating our favorite online communities quit? Why do they quit, and ...

When OoeyGooee goes live on Twitch, she boots up a game (lately, Party Animals), sits down to chat with viewers, or pops on a movie. Hundreds of people tune in to watch, chatting alongside her ...