Discover's customers are more loyal than any other credit card's. Brands already know loyal fans are essential to drive sales. But the latest research from Brand Keys, which names loyalty winners in ...

Red Robin Gourmet Burgers Inc. updated its Royalty program in May and found it led loyal guests to increase visits, executives said Thursday. The Englewood, Colo.- based casual-dining brand, which ...

Loyalty is a brand’s greatest moat in dark times. Or is it? When uncertainty runs high, restaurants tend to reach for traditional loyalty programs like a safety net. But I’d argue that loyalty as we ...