Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

LONDON--(BUSINESS WIRE)--The global SaaS customer relationship management (CRM) market is expected to post a CAGR of more than 14% during the period 2019-2023, according to the latest market research ...

CRM may be the largest Software as a Service (SaaS) market, but it is by no means the only one. If current trends continue, it may well lag behind the new software sectors moving to adopt the SaaS ...

The tipping point of on-premise versus SaaS-based CRM deployments is arriving next year, and Gartner anticipates “that SaaS deployments of CRM will reach a maximum 80% to 85% by 2025”. These and other ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Back in 2011, prominent Silicon Valley investor Marc Andreessen made one of the most astute ...

Cloud-based business applications, especially those related to customer relationship management (CRM) are garnering considerable attention from U.S. small and mid-sized businesses (SMBs), according to ...

LONDON--(BUSINESS WIRE)--Technavio has been monitoring the SaaS customer relationship management (CRM) market and it is poised to grow by USD 33.15 bn during 2019-2023. The report offers an up-to-date ...