Potential customers search for your business online. Before they ever visit your store or call for services, they’re forming an impression based on your reviews, your website and your credibility.

The Better Business Bureau (BBB) is a nonprofit organization focused on promoting trust in the marketplace. Founded in 1912 by a group of advertising executives frustrated with unethical sales ...

ROANOKE, Va. (WDBJ) - When you think of the Better Business Bureau, you might immediately think of filing a complaint or dealing with a scam. But BBB Serving Western Virginia President and CEO Julie ...

If you asked 10 random people on the street where they would go to file a complaint about a business, responses would include the FTC, their state Attorney General, or another federal or state ...