When a much-needed appliance breaks in your home, you may count on a warranty service to step in and make things right.But some frustrated customers say that's not what's happening with Sears Home ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

Since implementing Amazon Business for appliance parts six months ago, Sears Home Services says it has successfully sourced and utilized over 50,000 orders. The collaboration has reduced the average ...

A home warranty is the best way to protect the systems and appliances you use every day. Depending on the plan you choose, your home warranty covers damage to your kitchen appliances, HVAC, septic ...

Sears’ home warranty program is called Sears Home Services. The program covers repairs for a wide range of major brands, and Sears employs over 2,500 manufacturer-trained technicians with an average ...

While you likely already know Sears for the company’s series of department stores, you may not be aware that the company also offers home warranty policies to protect your systems and appliances. In ...

For more than two decades, Sears Home Services has offered home warranty coverage that extends to appliances and home systems. The company offers a 180-day service guarantee and a preventative ...

ATLANTA — People turned to Channel 2 Action News for help with their Sears Home Warranties, and the company promised to replace appliances for two customers who had spent months getting nowhere after ...

When Vivian Glassman’s refrigerator stops working, a Sears technician refuses to service the appliance. The reason? It’s not in the kitchen. Does she still have to pay $75 for the service call?

A valve on my gas cooktop, which I bought through Sears, recently broke. A technician from Sears Home Repair showed up a few days later, diagnosed the problem, and placed an order for the parts. Sears ...

Kenmore has been a household name in America for well over a century. It’s one of the nation’s top producers of refrigerators, dishwashers, laundry machines and other home appliances. But what happens ...

After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a closer look at Sears Home Repair, which claims to be the nation's leader in the service industry.