The New York Times

Starbucks to Cut Jobs, Close Stores and Take $1 Billion Hit in Revamp Effort

The coffee chain said it would shutter some underperforming U.S. stores and eliminate 900 corporate jobs as part of a plan to build “a better, stronger and more resilient Starbucks.” By Julie Creswell ...
Business Insider

Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policy

Starbucks is holding three-hour training sessions to implement the CEO's "back to Starbucks" strategy. The training focuses on customer service, new workflows, and reversing the chain's open-door ...
Hosted on MSN

Starbucks Plans 900 Job Cuts, Store Closures With $1 Billion Restructuring Charges

Starbucks (SBUX) announced on Thursday that it’s cutting roughly 900 corporate jobs and closing underperforming North American stores as part of a sweeping cost-reduction and reinvestment plan aimed ...
Psychology Today

Starbucks Anti-Bias Training Goes Against Human Psychology

On May 29, over 8,000 Starbucks stores across the U.S. closed their doors for a racial bias training. Starbucks intended this training to serve both as a PR effort to address the outrage over a store ...