CallSource, a call tracking, marketing analysis and sales improvement firm, announced a new partnership this week to offer onsite and online call management and phone skills training for the company’s ...

Job seekers will receive a hand up from an e-learning start-up business who promise to provide those on the hunt with enhanced skills. TeleSkill Builders, specialising in telephone skills training, ...

Sir Digby Jones has warned that companies could be losing out because of poorly-trained sales staff and inadequate customer service Sir Digby Jones has warned that companies could be losing out ...

Positive long-term outcomes, such as a reduction in child disruptive behavior and increased parental skills, have been reported in a new study. Positive long-term outcomes, such as a reduction in ...