In the past, my company had problems with employee morale, retention and even performance. But when I began to introduce innovative training programs, not only were my employees more skilled and happy ...

Progress tracking and recognition help sustain engagement long after a course begins. Employees are more likely to stay motivated when they can visualize progress or receive acknowledgement for their ...

Key insight: Citi is putting most of its employees through prompt training in the hopes of improving productivity. What's at stake: Poor prompting risks degraded competitiveness and slower operational ...

Building a successful career plan is a complex yet important process hinged on accountability, motivation and organization by the professional to reach their career goals. However, much of the ...