Verizon is reversing course after a controversial policy change drew criticism from consumers.

Verizon has removed its automatic 60-day phone unlock policy and added new restrictions for prepaid and postpaid users, aiming to fight fraud but raising concerns about reduced consumer flexibility.

Verizon has added on a step for customers wanting to unlock their fully paid-off devices by introducing a new waiting period ...

Verizon this week imposed a new roadblock for people who want to pay off device installment plans early in order to get their ...

Following our report last week that Verizon is forcing people to wait 35 days for phone unlocks after paying off device installment plans, Verizon is apparently trying to eliminate the inconvenient ...