Cigna is introducing an AI-powered virtual assistant to help members get their questions answered during health insurance interactions. The generative AI tool that Cigna calls more than a chatbot, ...

She's "smarter than she's ever been" and is rolling out next month, Amazon announced today. The best part? Alexa Plus is free for Prime members. Corin Cesaric is a Flex Editor at CNET. She received ...

Last year Minnesota launched a groundbreaking new tool for government, an AI-powered virtual assistant that could translate driver and vehicle processes into four different languages. Now, there’s new ...

The Department of Veterans Affairs is rolling out a virtual assistant for veterans enrolled in the Veteran Readiness and Employment (VR&E) program, (formerly known as Vocational Rehabilitation and ...

Editor’s note: The following guest post was written by Nova Spivack, CEO of of Radar Networks, the company behind Twine A new paradigm for using the Internet is about to begin: Virtual Assistants ...

Russian search giant Yandex has unveiled its virtual assistant Alice. Like Alexa or Siri, Alice provides users with directions, weather forecasts and news as well as incorporating access to other ...

The upper echelon of chatbots, in terms of A.I.-powered intelligence, virtual assistants (VA) have become a hot topic in customer experience. Presenting a significant opportunity to increase revenue ...

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