Many IT administrators aren’t comfortable handing over control of the most critical security components of their infrastructure. But in recent years, security outsourcing has become a popular and ...

According to Wikipedia, a Service Level Agreement, or SLA, is “a commitment between a service provider and a customer. Particular aspects of the service — quality, availability, certifications, ...

3D printing has emerged over the past four decades to become a major cornerstone of the fourth industrial revolution. Today, affordable desktop 3D printers are used by hobbyists worldwide, with 3D ...

As many of you know, my company’s services include consulting on service-level management and service-level agreements. Of all the questions we encounter, the one that is raised most often is what to ...

As organisations increasingly rely on cloud services to drive innovation and operational efficiency, chief information security officers (CISOs) face a persistent challenge: what happens when a cloud ...

Despite extended negotiations, Islamabad’s requests for “grace time” to meet pending pledges and reforms failed to convince ...