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Lyft, Uber and NYC

Uber and Lyft drivers are ‘being tortured by not being able to stop and use the restroom’—NYC drivers push for a fix

Drivers of cabs and ride hailing services like Uber and Lyft, who work as much as 12 hours a day, struggle to take a comfort break.

Gothamist · 17h

Uber and Lyft drivers targeted in robberies across NYC, police say

Three suspects have been stealing drivers’ phones and using them to transfer themselves at least $37,000 in cash, according to the NYPD.

The Boston Globe · 2d

Some Uber, Lyft drivers say pay has declined since new minimum wage enacted

It’s not that these drivers are making below the new minimum, it’s that it has become much harder to make more, local drivers say.

New York Daily News on MSN · 1d

NYC proposes pay hike for Uber and Lyft drivers that would curb lockouts

TLC Commissioner David Do on Wednesday called the rideshare companies’ practice of freezing drivers out of the app “harmful, unnecessary and unacceptable.”

Lyft, Claude and Anthropic

The Verge on MSN · 12h

Lyft is using Anthropic’s Claude AI for customer service

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers, reducing the average resolution time for a request by 87 percent, the company said.

TechCrunch on MSN · 12h

Lyft’s new AI customer assistant is powered by Anthropic’s Claude

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both

Engadget on MSN · 16h

Lyft uses Anthropic's Claude chatbot to handle user complaints

Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first,

7don MSN

Biden’s FTC launched last-minute Uber, Lyft probe over alleged collusion in stiffing NYC drivers

The FTC inquiry was launched on the same day that Lina Khan announced she was stepping down as chair of the agency.

1d

Is Waymo Friend or Foe to Uber?

The fast expansion of Waymo’s driverless car service is growing competition for Uber. The companies are also partners.

7d

Lyft's Valuation Discount To Uber Is Excessive

Lyft's Q4 earnings report is crucial. With an expected EPS of $0.22 and revenue of $1.54B, pointing toward an end to its cash ...

10hon MSN

Uber Stock Rebounds After Falling on Earnings. Analysts See a Silver Lining.

Shares of Uber Technologies climbed 7% to $69.01 on Thursday, putting the stock on track for its largest same-day percentage ...

1d

Uber's lower-than-expected bookings forecast, Q4 profit miss drag down shares

Uber Technologies on Wednesday forecast first-quarter bookings short of estimates due to a strong dollar after it reported a ...

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