Well-designed IVRs resolve issues, reduce cost and leave customers with a positive impression. Poorly designed ones create ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

We suspected it may be happening, but Datamonitor confirms it in a new report: "'Traditional' touchtone interactive voice response (IVR) -- utilized by businesses over the past two decades for the ...

Out of 15 IVR Best Practices, You Only Need These 7 Your email has been sent Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced NICE Interactive Voice Response Optimization (IVRO) version 8.0 comprising Artificial Intelligence (AI) driven analytics to boost ...

Business is booming and now you need to streamline your company’s communications, especially when it comes to incoming calls. Interactive voice response (IVR) technology answers customers’ calls and ...

Making an IVR Recording Is Easy: Here Are 4 Places to Start Your email has been sent You can pay every time you need to create or update an IVR recording — or you can use this guide to make your own ...

INVESCO MORTGAGE CAPITAL INC (IVR) will begin trading ex-dividend on October 08, 2021. A cash dividend payment of $0.09 per share is scheduled to be paid on October 26, 2021. Shareholders who ...