At the core of the IVR solution is Untether AI’s speedAI ® 240 Slim accelerator card, delivering industry-leading low-latency AI inference for video analytics workloads.

Switchboard, MD recently published a new case study detailing its recent Contact Center deployment at South County Orthopedic Specialists (SCOS), a leading provider of orthopedic care in Southern ...

Contact center automation tools like IVR, RPA, and sentiment analysis engines help streamline both customer-facing and backend processes. Intelligent call routing systems use customer data and ...

Discover the real benefits of conversational IVR systems for customer support and debunk exaggerated claims in this guide.

Sofia has long been supporting voice interactions for those calling for benefits support, presenting personalized IVR menus, predictive prompts, and intelligent triage that guide members to faster ...

Housed in a solution consuming less than 600 watts, this IVR solution is designed to provide an energy-efficient, cost-effective solution for large-scale video recording and analytics.

Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a major U.S. travel services company deployed Verint AI-powered Intelligent V ...

The chip-scale power converter addresses the chip-level bottleneck and the system-level power delivery network (PDN) ...