This exploratory paper sketches some of the behavioral processes that give rise to the learning curve. Using data from two manufacturing departments in an electronic equipment company, we construct a ...

Teachers who love teaching and don't have any papers to grade. Students who love coming to class and don't care about accumulating credit. It might sound like any college instructor's daydream, but it ...

In today’s fast moving world of business startups, learning trumps knowing every time. What established businesses know through experience keeps them from looking for the new and innovative ways to do ...

Learning is simple, right? It’s the process of moving information from out there — from a textbook, a company report, a musical score — to in here, inside our heads, and making that knowledge our own.

In the extensive literature on learning curves, scholars have ignored outcome measures of organizational performance evaluated by customers. We explore whetehr customer dissatisfaction follows a ...