Based on government statistics, customer surveys, and aviation data, here is a round-up of the five best and the five worst ...

An analysis of customer satisfaction scores by digital marketing firm Click Intelligence showed American is the world’s most ...

A new analysis identifying airlines with the worst customer satisfaction worldwide has placed American Airlines at the top of ...

Travelling across the US, whether for business or leisure, starts with one crucial decision: choosing the right airline. That ...

Flying may bring no end of headaches these days, but by the numbers it's still the safest way to travel. Picking one of these airlines could cut down on hassle.

While both Spirit and Frontier Airlines in the United States are known for their low-budget status, with numerous complaints, cancellations, on-time performance issues, and frustrating customer ...

Airline loyalty has limits. A new global ranking sizes up which carriers leave flyers the most frustrated and why, without ...

One airline CEO is defending his carrier’s business model following months of economic uncertainty that has shook the industry. Frontier Airlines CEO Barry Biffle said Wednesday the ultra-low-cost ...

Flight cancellations and delays can be really infuriating. When you expect to get to your destination on time and don't, it ...