In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...

Daimler Truck Financial Services USA LLC (DTFS) and GEICO have launched Connected Insurance, a new data-driven insurance ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

Local service organizations held the 26th annual Kern County Veterans Stand Down, a massive event aimed at serving local vets, Thursday at Stramler Park. "There's just been such a positive vibe to ...

A third-party customer service system used by Discord's support teams has been hacked, compromising some user personal data, including government IDs. Discord has written to some users confirming that ...

A Forest Service ranger with the Mendenhall Glacier Visitor Center acts as bear crossing guard as visitors look on. The Trump administration is planning to close some U.S. Forest Service offices in ...

The Trump administration is planning to close some U.S. Forest Service offices in Alaska under a national reorganization announced this summer by the U.S. Secretary of Agriculture. Public comment on ...

The Trump administration is planning to close some U.S. Forest Service offices in Alaska under a national reorganization announced this summer by the U.S. agriculture secretary. Public comment on the ...