The way patients book an appointment to see their GP has changed – and it has led to a bitter dispute. From today (1 October), a new online booking system launches across England with the goal of ...

A new service allows residents to request callbacks for tax and water inquiries, helping them avoid long wait times.

The doctors union, the British Medical Association (BMA), has warned that potentially serious health problems could be missed ...

If you are 93 like my mum and faced with QR codes, online booking forms and telephone callbacks, it is becoming harder, not ...

Responding to high rates of patients being dissatisfied with their GP surgeries, the Government has ordered new changes from today that will see online booking remain open all day ...

To be successful, medical practices need patients. However, getting them in the door involves a process that many patients ...

From today, every GP practice in England will have to offer online appointment bookings throughout the day. The move, ordered by the government, is aimed at reducing the so-called '8am scramble' to ...

Islanders have hit out at a new online booking system at two Isle of Wight GP surgeries, calling it "wrong" and "bad" for the ...

The service will be phased in from 2027, with the focus on areas where there are significant numbers of patients who may ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...