At the end of a workshop about cultural preferences in the workplace, a team leader in a global pharmaceutical company told me: “I operate with an open-door policy,” and confessed that he sought to ...

Starbucks has introduced a policy that will require people to make a purchase if they want to hang out in their cafes or use the restroom. It's part of a strategy that the new CEO hopes customers will ...

Third spaces like coffeehouses are more than places to grab a drink—they’re cultural hubs where communities connect. What happens when your neighborhood coffee shop tightens its doors? Starbucks, long ...