About a month ago, Gamers Nexus outed Asus for some pretty egregious problems with its customer service, and now the company is promising a bunch of fixes and improvements to its warranty system.

Jesse Lennox has been a games journalist for nearly a decade. He has written for various outlets doing reviews, news, previews, op-eds, guides, and more. He's engrossed himself in the gaming landscape ...

What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

Gaming Laptops Best gaming laptop 2025: I've tested the best laptops for gaming of this generation and here are the ones I recommend Networking Routers don't grab headlines like graphics cards but ...

I purchased my $1,499 ASUS laptop in April 2016. I took out more money on my student loan and settled on what seemed to be the best value for the dollar. I was sadly mistaken. Minor problems with the ...

For the customer and system builder seeking peace of mind with their motherboard investment, ASUS, the industry-leading motherboard manufacturer today announces the ASUS Premium Service (APS) program ...

The Beijing Times is reporting on a shocking court case involving Asus and a young female customer named Huang Jing. It all started back in 2006 when Huang bought a V6800V model ASUS laptop from a ...

Asus has introduced a new customer support initiative called "Drop Zone", allowing users to drop off their laptops for repair at Asus Exclusive Stores without having to visit dedicated service centres ...

According to screenshots posted by GottaBeMobile, an Asus customer service representative has very candidly confirmed that the Asus K009 is, in fact, the upcoming Nexus 7 2 tablet. In the screenshots, ...