Employee and Customer Experience

Explore the forefront of Employee and Customer Experience news with Forbes' comprehensive coverage tailored to keep you ahead ...

Artificial intelligence chatbots replacing India’s call-centre workers

Cheap labour and English proficiency helped make India the world’s back office, sometimes at the expense of workers elsewhere ...
The Business Journals

Animal Care Society names executive director

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Sara McWaters, a Louisville ...
Rolling Stone

Fact Check: Mike Johnson’s Biggest Lies About Health Care and Undocumented Immigrants

House Speaker Mike Johnson continued to blame Democrats for the government shutdown, using misleading Republican talking points that insist that Democratic leadership is pushing to fund health care ...
Commonwealth Fund

Administrative Burden in Primary Care: Causes and Potential Solutions

Primary care physicians (PCPs) deliver accessible, ongoing, comprehensive, and coordinated care across a wide range of patient needs and conditions. 1 This central role, however, comes with ...
Morningstar

SullivanCotter Research: Growth in Health Care Executive Compensation Continues Amid Heightened Demand for Leadership Talent

Increases in base salary and incentives reflect complexity, performance, and competitive market dynamics SullivanCotter, the nation’s leading independent consulting firm in the assessment and ...
laingbuissonnews

Mike Wilson joins executive team at Dunham Care

Mike Wilson has joined the executive team at Dunham Care in the role of chief operating officer. With over 25 years of transformational leadership in healthcare, he joins the organisation’s growth ...