Your Trusted Mobile Locksmith in Austin, Available Anytime Austin, Aruba – January 3, 2026 / Diamond Locksmith / In the bustling city of Austin, residents and business owners alike can now breathe a ...

The Metropolitan Atlanta Rapid Transit Authority will undergo a major transformation in 2026 with a series of upgrades aimed ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Who is the best home warranty company in 2026? The USA TODAY team reviewed, ranked and applied our in-house methodology to ...

Have you ever wondered why some conversational AI systems feel seamless and intuitive, while others leave users frustrated and disengaged? The difference often lies in how well these systems ...

VinFast’s steady growth from a Vietnamese startup to an emerging global EV brand reflects its focus on building long-term trust, with customer care and service reliability forming the foundation of ...

Discord has informed users that a data breach occurred at a third-party vendor that has resulted in the exposure of about 70,000 users’ government identifications. Discord said that its system was not ...

Hackers stole partial payment information and personally identifiable data, including names and government-issued IDs, from some Discord users after compromising a third-party customer service ...

Company files regulatory rate request to enhance service reliability, improve resiliency and better meet customer needs today and in the future. ALLENTOWN, Pa., Sept. 30, 2025 /PRNewswire/ -- PPL ...

The collective action against Workday alleges that the company’s AI-based application recommendation system discriminated against workers ages 40 and older. Lin had ordered Workday last month to ...