If boards of directors and leaders truly want to “measure what matters,” how about expanding the definition of KPIs?

My experience has shown one simple truth: clients stay or go based not on results alone, but on the service they receive. This holds true for the vast majority of clients we’ve worked with. You can ...

KPI Business analytics. Data analytics report. Key Performance Indicators on information dashboard for business strategy and business intelligence. Glowing neon line of KPI icons concept. Royalty-free ...

When running a digital platform or social media platform it is important to have an idea of how things are going. Here we look at some basic tracking metrics companies can use to see how their firm is ...

Operating Income of $34 billion Net Income of $24 billion Diluted Earnings per Share of $80 per share MicroStrategy® Incorporated d/b/a Strategy™ (Nasdaq: MSTR ...

Teaching Communication Skills and Developing Comfort With Difficult Conversations: A Combined Palliative Care-Oncology Simulation Session for Hematology/Oncology Fellows A systematic, modified Delphi ...

Every organization should implement an efficient talent acquisition process. This ensures they don’t overspend on their hiring processes. It also means they find the right talent quickly so they can ...

As Morgan-Vandome observes: Slowly, people are seeing that if I don't have aligned KPIs across the business, I'm actually going after something suboptimal. My take The shift from departmental KPIs to ...