This month, the Trump administration laid out what it calls “the most significant reset of federal nutrition policy in ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

This is read by an automated voice. Please report any issues or inconsistencies here. CNN is taking another shot at launching a direct-to-consumer streaming service that will make much of the ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

A view of the Federal Trade Commission building in Washington, D.C. (Photo by Carol M. Highsmith/Buyenlarge/Getty Images) A Federal Trade Commission database meant to guide law enforcement ...

ESPN has hit a new height of sheer omnipresence. It reaches far across streaming, from its Disney+ partnership to its over-the-top service with ESPN+. The network has also increased its hold in NFL, ...

DENVER — Dan Smoker was trying to salvage a dream vacation, but it ended up in a nightmare. His call to United Airlines' customer service line ended with him talking to someone else who charged his ...