Patient scheduling can be a complex and time-consuming task. Schedulers working the phones to line up patient visits take an average of eight minutes to nail down each appointment. A full-time worker ...
High Patient Adoption Across Age Groups Clearwave Scheduling has demonstrated industry-leading adoption rates across all patient demographics. Lauren Lawson, Director of Marketing at Center for Sports ...
Creating a patient-focused scheduling center resulted in several unexpected boons for Piedmont Healthcare, from improving the patient experience to reducing denials. When Georgia-based Piedmont ...
Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...
54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...
Six out of ten patients find that online scheduling tools are too complex to navigate. As a result, patients schedule the wrong type of appointment, seek care elsewhere, or forgo care entirely. At the ...
A recent study from digital patient scheduling company Relatient found that nearly half of healthcare providers prioritize patient scheduling as the most important factor for delivering a positive ...
Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...
Ambulatory surgery centers depend on their schedulers to perform several important functions. Paul Skowron, Senior Vice President, Operations of Regent Surgical Health, discusses the most important ...
The Veterans Affairs Department has kicked off the contracting process to develop its new patient scheduling system, a follow-up to a nine year, $167 million project that collapsed in March 2009 and ...
Forbes contributors publish independent expert analyses and insights. Mark Travers writes about the world of psychology. Artificial intelligence is mostly a blessing. But sometimes it can be a curse.
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