Specialty provider groups reimagining call center operations use AI to automate scheduling and improve patient access without adding staff.
In this episode of "Uncanny Valley," we discuss the economics and environmental impacts of energy-hungry data centers and ...
RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced it will report financial results for the third quarter ended September 30, 2025 after market close ...
Health system’s AI partner Hyro announces $45 million in new funding led by Healthier Capital, with participation from ...
Bing Wu is the cofounder and CEO of Retell AI, an enterprise-grade AI voice platform built for corporate call centers. A former tech PM at TikTok and a serial entrepreneur, Wu is passionate about ...
How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...
WASHINGTON (Reuters) -The U.S. Internal Revenue Service will furlough more than 34,000 employees beginning on Wednesday due to the government shutdown, according to an agency statement, effectively ...
Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and lead qualification. In recent years, AI has been the focus of the call center ...
Call of Duty Activision finally gives in and confirms Call of Duty Black Ops 7 will not use SBMM: "At launch, Open Matchmaking with minimal skill consideration will be the default" Call of Duty Black ...
The industry believes AI will work its way into every corner of our lives, and so needs to build sufficient capacity to address that anticipated demand. But the hardware used to make AI work is so ...
SALT LAKE CITY — Utah Mammoth president Chris Armstrong called it "the steepest pitch in hockey, for sure. Maybe in professional sports in North America." To fit more fans and improve sight lines for ...
Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone systems.
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