RIP tipping? Customers complain they spend $150 a year on 'unnecessary' tips as gratuities get out of control.

Americans seem to be especially bothered by the fact so many businesses have their hand out for tips, from quick-serve restaurants to dog-grooming establishments and vehicle-repair shops. Consumers ...
Seeking Alpha

UBS: Mastio survey shows stability at the top, service-driven drop for ABF Freight

UBS analyst Thomas Wadewitz said the 2025 Mastio survey of less-than-truckload (LTL) carriers points to continued stability among the largest players, though ABF Freight slipped notably in the ...
The Daily Mirror

Central Bank launches survey on Crypto or virtual assets service providers

Both persons and entities engaged in virtual asset service providing activities are required to take part in the survey which can be accessed online via: https ...
The Punch Newspapers

UBA marks 2025 Customer Service Week

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...
Mint

Discord user data leaked after breach at customer service partner: Here's what was exposed

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...
CNBC

The best AI customer service chatbots for businesses

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...
Lifehacker

The Fastest Way to Speak to a Real Person at Amazon Customer Service

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding Lifehacker as a preferred source for tech news. Amazon is one of the biggest ...
The Business Journals

Atlanta airport scores below average in J.D. Power customer satisfaction survey

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Atlanta's airport is the world's ...
Inc

Here Are the Customer Service Jobs AI Isn’t Expected to Replace

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...
The Daily Dot

Family discovers staples inside a Texas Roadhouse roll. Manager gaslights them, saying the restaurant is a “staple-free premise”

What did the managers say about the staples? In a video with over 3.1 million views, TikToker Maya (@maymonayy) says that she was dining at Texas Roadhouse when her six-year-old sister bit into one of ...
PR Newswire

CIMB Shines in The Straits Times' Annual Best Customer Service Survey for the Third Consecutive Year

SINGAPORE, Aug. 20, 2025 /PRNewswire/ -- CIMB Singapore has once again been recognised for delivering outstanding customer service, securing a spot in The Straits Times "Singapore's Best Customer ...