Social Security Customer Service Challenges: Causes, Impacts, and Solutions
AARPChantel Boyens,Jack Smalligan Urban Institute
Social Security Customer Service Challenges: Causes, Impacts, and Solutions
This report explores the causes of Social Security Administration’s (SSA) customer service challenges, examines their impacts on people utilizing these services, and highlights ways to improve SSA performance.
Jul 23, 2024
Social Security Benefits
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We earn Social Security throughout a lifetime of hard work — and we should be able to get the customer service we need. Tell Congress: Strengthen Social Security customer service! Send your message here 👉 http://spr.ly/61832x1SU #WeEarnedIt | AARP Montana
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