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On Phone
1:58
YouTube
Kathleen Solomon ~ Solomon Consulting Services
Customer Service Excellence - Insight #1
“A customer is the most important visitor on our premises.” This well-known quote offers a powerful reminder: customers are not interruptions to our work—they are the reason for it. Customer Service Excellence is not simply about completing a transaction or responding to a request. It is about the experience we create and how people feel ...
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3 weeks ago
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